Do you accept prepaid credit cards as a form of payment? Payment & Checkout Questions What forms of payment can I use? iCare follows this standard and has obtained a security certificate. The HTTPS stands for HTTP Secure which means that communications between your browser and the website in question are encrypted and secure, using a security certificate. Reference your email inbox for an email from iCare Customer Service with further instructions to reset your password.įor any website, when making a purchase or entering sensitive information, the URL, or web address, should change to http s:// and will show a lock icon.Under Login, enter your email address and click on "Forgot Password?" under the password field.From the homepage, click the "Sign in/Register" button in the upper right-hand corner.Receive an email from iCare confirming your account creation.Select "Create An Account" and fill out the form.Click the "Sign In/Register" button in the upper right-hand corner.If you are signing up for a new account, follow these simple steps. See the information below about resetting your password. You will need to create a new password before you can access your account. NOTICE: If this is your first time on the new iCare website, your password from the former iCare site is no longer active. Some locations require a registered account before you can complete an order. Sign up for newsletters and texts to receive special offers.Checkout faster and easier since your information is saved to your account.There are several advantages to creating an account, including. Then enter your Order Number, Order Email & Billing Zip Code to check the status.Īccount Questions Should I create an iCare account? If you do not have an account, click on the "Sign In/Register" button in the upper right-hand corner. You will see your account history and order status. To see the status of your iCare orders, click on the "Sign In/Register" button in the upper right-hand corner. Though many facilities will allow you to purchase more than one iCare gift at a time, we encourage you to review the delivery schedule on the iCare order page or contact our iCare Support Team at (877) 615-3296 for specific details about your loved one's facility. How many iCare gifts can I send?Įach facility serviced by iCare outlines their protocols for the amount of gifts that can be purchased or delivered in a given time period. All substitutions will be of equal or greater value. Due to availability and the ability to obtain different products in different regions of the country, it may be necessary to substitute different product(s) of the same kind. The descriptions are subject to substitution based on limitations placed on the recipient. The images associated with your order are only a representation of what is available. General Questions How do I know the items in my iCare order are permitted in my loved one’s facility?Īll iCare Package and iCare Fresh meals have been pre-approved by the facility, so you can rest assured that your gift will be delivered! Are all the items in my order guaranteed to be included?Īll products are subject to change or substitution.
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